![]() To do that, you need to install in your machine a small program called Teamviewer or Ultraviewer which is free for occasional users. Please attach it to your reply.We can connect to your machine and help you with your questions or problems or demonstrate a program feature. The first time the tool is run, it makes also another log ( Addition.txt).It will make a log ( FRST.txt) in the same directory the tool is run.When the tool opens click Yes to disclaimer. Only one of them will run on your system, that will be the right version. If you are not sure which version applies to your system download both of them and try to run them. Note : You need to run the version compatible with your system. Please download Farbar Recovery Scan Tool and save it to your desktop. Please copy and paste the contents of that log into your next reply. After the restart, a log will open when logging in.Once the cleaning process is complete, AdwCleaner will ask to restart your computer, please do so.Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. Accept the EULA ( I accept), then click on Scan.Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users).Please do this:Äownload AdwCleaner and move it to your Desktop. Sounds like you've done a good job to this point, but I'll have a look to be sure.
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